Customer Support and Communication
At Drummond Bingo, we strive to provide a positive and inclusive gaming experience for all our visitors. If you have any questions or concerns about your game, account, or responsible gambling, please don't hesitate to reach out.
You can contact us through various channels, depending on the nature of your inquiry. For general inquiries or information on games and promotions, you may find it helpful to visit our Help Centre, where we've compiled a wealth of resources and FAQs.
Unfortunately, the source material does not provide a specific phone number for customer support. However, you may be able to find this information on our official website or by contacting your nearest Loto-Québec location directly.
While there isn't an email address specifically provided in the source material, you can also contact us through our live chat feature available on our official website. Please note that support availability may be limited to certain hours of operation or as required by customer inquiries.
Regarding specific details about response times, please refer to your contract or communication from our team for any agreed-upon timelines or expectations.
If you're experiencing any issues related to responsible gambling, such as self-exclusion or concern over your gaming habits, we encourage you to reach out directly through one of the aforementioned channels. Our staff is trained to assist with sensitive matters and direct you towards resources for help and support.
Should you encounter technical difficulties on either our mobile app or desktop version, please consult the detailed FAQ section available within your gaming platform for troubleshooting guides before reaching out to us directly via email or live chat.
